PACKAGING

All items are presented in our distinctive Nuance boxes, carefully wrapped for protection. Gift wrapping options are available at checkout.
Shipping options and costs

Spain

– Standard shipping: 2 to 4 days (Free)

– Express shipping: 1 to 2 days (€10)

European Union countries

– Standard shipping: 3 to 7 days (€15)

– Express shipping: 1 to 3 days (€25)

Rest of the world

– Standard shipping: 5 to 10 days (€30)

– Express shipping: Not available

Delivery estimates exclude weekends and holidays.

We work with reliable delivery companies to ensure that your order arrives on time. We ship our orders through logistics partners selected for their efficiency and coverage. Our logistics providers: SEUR, MRW, DHL, UPS

Once your order has been shipped, you will receive an email with a tracking link. You can also check its status from your Nuance account.

If no one is available at the time of delivery, the courier may leave a note or attempt a new delivery. If the order is returned due to failed delivery attempts, the amount will be refunded, minus shipping costs. If your order arrives damaged or you have not received it, please notify us within 7 days of the estimated delivery date. We will contact the courier company to handle your case as quickly as possible.

We do not deliver to PO boxes or military addresses.

Shipping options may vary depending on the region.